Inside Joe’s Head

Customer called Sprint to get error resolved. Sprint cancels his contract because he ‘called customer service too much.’ I must say, this seems like a great way to get out of a contract. If you know me personally you know that I

HATE

(An intense and passionate dislike.)

Sprint. And I use hate in its strongest form. I often think I should write about my experiences with them but it just makes me angry. Literally. It is not good for my health to think to long about them. Even now as I write this my heart rate is elevated and I find myself grinding my teeth. I have at times stood outside Sprint stores warning them to not go in. Yes, it is that bad. Don’t believe me? Read this report and the provided chart below:

That is right. Sprint is 5 points BELOW the industry average and the company that is doing the best is only 4 points above the industry average. According to the chart, that means that generally, people on the Sprint network are getting sub-par service. Yes, I am sure that some people don’t have any complaints about Sprint but they are not the majority according to this study.