Sprint Not Sorry for Cutting High-Maintenance Customers
Sprint Nextel Corp. Sprint isn’t apologizing for its decision to ax customers it determined were calling customer service too often.
The nations third-largest wireless provider sent letters to about 1,000 subscribers June 29, saying the companys records showed they had made frequent calls for help with questions about billing and other account information.
You’re welcome. Man, you’d think I’d get some credit around here for sending you the link to this story!
July 10, 2007 at 11:43 pm